How to Nudge towards Continuous Sustainable Improvement: The ABCs of Productivity Award

Quality Management Journal, 1993

This is the third decade that the (O SI-oJ-quality appr(ll1(h has been consi dered the central theme leading quality management awayfrom the conseruatioe productio n mvironment perstttt;'/)(to a more aduanccd perspective penetrating the offices of senior management. Then isn' t an organization today that does not consider the various costs ojqual ity management in oneway oranother. Peter Drucker (1946) difintd productivityas 'tbe yieldfrom the mourw" offix organization, the intention being all resources in all fi dds. Furthermore, by the term yield. Drwt ur meant the desired o,hiroemenls and not the total outpulJ, wanted and unwanted, by which their efficiency is afttn erroneously measured. During the past Jrw decades, a large number ojmethodologies haw been developed to measureproductivity. Nofewer in number have been the approaches developedfor measuring quality. Therefore, it issurprising thatveryfew approaches deal with quality and productivity measurement as one entity despite the one-an-one relationship between them. This has brought about the neussity to rethink theapproacb to cost ofquality, and it iswith this issue that we shall concern ourselves.

International Journal of Productivity and Performance Management, 2012

Purpose -The paper aims to present an approach to improve the organisation's productivity which is applicable in every industrial sector. The nucleus of the approach is to develop an optimal productivity strategy in an organization by the application of a uniform static model of productivity (Q4-model), covering quantity and quality aspects and applicable to various sectors of industry, and a dynamic control cycle. Design/methodology/approach -The study discusses the steps of the approach and presents three case studies from different industrial sectors where the approach has been applied. Findings -The approach has proven to be uniformly applicable in all three cases from these different sectors, namely consultancy, health care and manufacturing. Across these applications highly different productivity-related challenges, productivity strategies, and specific interventions are described in the perspective of the Q4-model. Research limitations/implications -The approach is not made for measuring the quantity and quality input and output factors of productivity. Practical implications -The approach succeeds in developing a productivity strategy which combines quantity and quality input and output factors and supports the transformation of a strategy analysis into a practical intervention. Originality/value -The approach is unique in its uniform applicability to every industrial sector and is helpful to entrepreneurs, managers and innovators.

Journal of Sustainable Development, 2013

The sustainability assessment approach utilized in the development of the WA-PA-SU project sustainability rating system includes three distinctive areas of knowledge: sustainability, continuous performance improvement, and multi-criteria decision-making. Previously, the study of sustainability led to (1) concluding the need for the development of a rating system for industrial projects, with a particular application to oil sands and heavy oil projects; (2) defining the structure of the rating system; and (3) assisting in the pre-selection of sustainable development indicators (SDIs) for surface mining operations. Assessing the sustainability of projects at certain points in time required the application of a methodology selected by the interested groups and/or stakeholders; however, measuring the improvement of projects in sustainable development performance over time (i.e., continuous performance improvement) presents additional challenges. Certain industries (i.e., oil & gas), projects (i.e., oil sands or heavy oil), or specific operations (i.e., surface mining) require a rating system with a particular level of flexibility, offering the opportunity for developers to improve the performance of operations, and for stakeholders to understand the difficulties-and benefits-of implementing SDIs and perform up to levels of truly sustainable development. The present manuscript introduces the performance improvement factor (PIF), which can be determined using three different methodologies: relevance factor or subjective stakeholder valuation, comparative assessment methods, and links to metrics. Additionally, the continuous performance improvement (CPI) indicator measurement is suggested and discussed for a pre-selected set of SDIs for surface mining operations in oil sands projects. Finally, a brief preamble discusses the proposed integrated approach for sustainability assessment and the part it plays in continual performance improvement, offering a foreword to upcoming manuscripts that discuss the other complementary parts of the integrated approach.

2011

Productivity affects many organisations to survive in the rapidly progressing business environment. In this paper, productivity is viewed from the other side of coin which is through values as intangible enabler in fuelling it. Values play significant role for this reason. Therefore, this paper expounds the value-based productivity that is related to the performance of the organisation based on the literature review and expert's view. This study aimed at testing the psychometric properties of the questionnaire of value-based productivity items of performance measurement based on the Value-based Total Performance Excellence Model. 600 questionnaires were distributed to the selected Institution of Higher Learning (IHL) i.e the public university of Malaysia. The data collected was analysed using predictive analytics software (PASW) and AMOS, both version 18. Structural Equation Modeling technique i.e. the confirmatory factor analysis (CFA) approach was employed to test the 6-factor hypothesized model of the value-vased productivity which consisted values of efficiency, collectiveness, non-exploitative, economy of scale, frugality, timeliness. The result of the CFA suggested that the 6-factor hypothesised model to be revised and yielded a 4-factor measurement model of productivity values. The revised CFA measurement model indicated fit statistics that are adequate with normed chi-square = 2.190, CFI = 0.990, TLI = 0.974. GFI = 0.969 and RMSEA = 0.080. In conclusion, the revised model fitted the data well and there is no proof that the 4-factor measurement model is incorrect. Implications of the study was significant to the university for empowering value-based productivity approach. This is vital in ensuring that university is gearing up for achieving total organisational excellence as emphasized in 1Malaysia concept -'performance first' i.e. to prioritize the organisational achievement.

Productivity affects many organisations to survive in the rapidly progressing business environment. In this paper, productivity is viewed from the other side of coin which is through values as intangible enabler in fuelling it. Values play significant role for this reason. Therefore, this paper expounds the value-based productivity that is related to the performance of the organisation based on the literature review and expert's view. This study aimed at testing the psychometric properties of the questionnaire of value-based productivity items of performance measurement based on the Value-based Total Performance Excellence Model. 600 questionnaires were distributed to the selected Institution of Higher Learning (IHL) i.e the public university of Malaysia. The data collected was analysed using predictive analytics software (PASW) and AMOS, both version 18. Structural Equation Modeling technique i.e. the confirmatory factor analysis (CFA) approach was employed to test the 6-factor hypothesized model of the value-vased productivity which consisted values of efficiency, collectiveness, non-exploitative, economy of scale, frugality, timeliness. The result of the CFA suggested that the 6-factor hypothesised model to be revised and yielded a 4-factor measurement model of productivity values. The revised CFA measurement model indicated fit statistics that are adequate with normed chi-square = 2.190, CFI = 0.990, TLI = 0.974. GFI = 0.969 and RMSEA = 0.080. In conclusion, the revised model fitted the data well and there is no proof that the 4-factor measurement model is incorrect. Implications of the study was significant to the university for empowering value-based productivity approach. This is vital in ensuring that university is gearing up for achieving total organisational excellence as emphasized in 1Malaysia concept-'performance first' i.e. to prioritize the organisational achievement.

Gestão.org

Purpose: Sustainability in the organizational context reveals itself as a significant and emerging factor to curb socio-environmental impacts. The study aims are to present a systematic literature review about the models of indicators to assess sustainability in production processes, in the period from 2015 to 2019.Design/methodology/approach: The bibliographic search comprised multiple academic databases. In total, 97 papers composed the research corpus.Research, Practical & Social implications: The results reveal that studies on sustainability indicators have been growing, especially in 2019, predominantly in the civil construction and manufacturing sectors. The models with identified names were highlighted and their characteristics presented..Originality/value: In general, the study provides insights into models of sustainability indicators that can be used to measure sustainability in the productive environment.

2020

Purpose-To present the way of using the performance indicators within the value chain stages in case of the oil companies. Methodology/approach-In order to perform the research, it was used the step-by-step multiple regression analysis, part of the Statistical Package for the Social Sciences-SPSS software. The research methodology was a survey-based questionnaire, the obtained data being processed using the SPSS program, version 23. Findings-Description of the key activities performed by the oil companies; performance indicators presentation; analyzing the correlations between performance indicators and presenting the regression equation for the main value chain stages. Research limitations/implications-Difficulties to access specific oil industry related data; no option to use for the research new indicators out of the existing ones; lack of an open oil industry related database. Practical implications-The main importance of the analysis consists in the functionality of the model, with applicability in case of any other oil company with a similar activity profile. Originality/value-Presentation of the main oil industry specific activities and performance indicators used in the value chain's stages; and the ranking of the main oil value chain stages based on the importance resulting from the answers processed in the research.

International Journal of Productivity and Performance Management, 2011

PurposeThe paper's aim is to focus on the productivity potential assessment (PPA) method which has been developed to measure and assess the productivity potentials at shop‐floor level in Swedish manufacturing industry.Design/methodology/approachA study was carried out in one day by two certified analysts using a highly standardised work process. The focus is on a selected bottleneck area of a factory. Measurement from the selected area is combined with a broad data collection to make an assessment of the potential for increasing the productivity in the factory. The results were fed back to the factory management orally on the same day and in a written report.FindingsThe paper shows that the PPA method was not designed to be a research method. It is a practical method that is based on a systems perspective where as many factors affecting the productivity and productivity development are gathered in one day.Research limitations/implicationsA consecutive article will present the re...

Ecological Economics, 2010

sustainable value eco-efficiency sustainability assessment sustainability Recently, the original benchmarking methodology of the Sustainable Value approach became subjected to serious debate. While critically question its validity introducing productive efficiency theory, put forward that the implementation of productive efficiency theory severely conflicts with the original financial economics perspective of the Sustainable Value approach. We argue that the debate is very confusing because the original Sustainable Value approach presents two largely incompatible objectives. Nevertheless, we maintain that both ways of benchmarking could provide useful and moreover complementary insights. If one intends to present the overall resource efficiency of the firm from the investor's viewpoint, we recommend the original benchmarking methodology. If one on the other hand aspires to create a prescriptive tool setting up some sort of reallocation scheme, we advocate implementation of the productive efficiency theory. Although the discussion on benchmark application is certainly substantial, we should avoid the debate to become accordingly narrowed. Next to the benchmark concern, we see several other challenges considering the development of the Sustainable Value approach: (1) a more systematic resource selection, (2) the inclusion of the value chain and (3) additional analyses related to policy in order to increase interpretative power.

Since the automobile-manufacturing industry has already gone beyond the border of the different countries, competition and survival in this industry is so complicated with regard to the present global standards. The automobile-manufacturing industry has functioned as one of the most important driving forces in the economic growth in the last century. This industry plays a very important role on production rate, employment and profit-making. The world economy changes and the heavy competition in automobile-manufacturing industry make it necessary to optimize the technical productivity to improve the competitive power in the automobile-manufacturing industry. One of the basic steps to improve the development process in all countries is optimal use of the entire resources and facilities within a conscious administration system. This means the Sustainable Development that is in line with the nature. This development would fulfill the present needs without endangering the capacity of the following generations to fulfill their needs. The aim of this research is to investigate the effect of the Sustainable Development on exploiting the role of the productivity in the automobile manufacturing companies of Iran Khodro. This is a descriptive-analytical research. The population of the research includes the experts of the Iran Khodro Company whose 200 employers are chosen by random sampling and by utilizing Cochran formula as the sample population. The results show that the P is smaller than 5% for both variables (productivity and green innovation, organizational performance). Therefore, there is a significant correlation between organizational performance and that of the productivity and green innovations.